PRIVACY POLICY | Floraarbor

Flora Arbor Cannabis – Privacy Policy

Effective Date: January 1, 2026

Flora Arbor LLC (“Flora Arbor,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, use our services, or purchase our products. By using our website or services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with our website, we may collect:

Name, email address, phone number, and mailing address
Date of birth (to verify age)
Payment information (processed securely through third-party providers)
Identification documents required by law (for age verification or compliance)

B. Non-Personal Information

We automatically collect information that does not identify you personally, including:

IP address and browser type
Device type and operating system
Website usage data, pages visited, and click patterns
Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information about you from business partners, affiliates, or social media platforms, if you interact with Flora Arbor through those channels.

2. How We Use Your Information

We use your information for purposes including:

Fulfilling orders and delivering products
Verifying age and legal eligibility to purchase cannabis products
Responding to inquiries and providing customer support
Sending marketing communications, if you opt-in
Improving our website, products, and services
Complying with Illinois and federal cannabis laws and regulations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us process payments, ship products, or manage our website
Regulatory authorities as required by law, including age verification and cannabis compliance
Legal authorities if required to respond to subpoenas, legal proceedings, or investigations
Business partners or affiliates only when necessary for fulfilling your order or requested services

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve website performance
Understand user preferences and behavior
Deliver personalized content and offers

You can manage cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption and secure data storage. However, no system is completely secure. By using our website, you acknowledge the inherent risks of transmitting information online.

6. Data Retention

We retain personal information only as long as necessary to:

Complete transactions or provide services
Comply with legal obligations
Resolve disputes or enforce agreements

After this period, information is securely deleted or anonymized.

7. Your Rights

You may have the following rights under applicable law:

Access and receive a copy of your personal information
Correct or update inaccurate information
Request deletion of personal information (subject to legal obligations)
Opt-out of marketing communications

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Flora Arbor’s products and website are intended for adults 21+ (or the legal minimum age in your jurisdiction). We do not knowingly collect information from minors.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted on this page. By continuing to use our website or services, you agree to the updated policy.